Privacy Policy

Privacy Policy

This policy explains how Callouts (Specialist Medical Services (Pty) Ltd) treats personal information, what information is collected and analyzed, what this information is used for, and with whom it is shared.

Personal data

The customer assures Callouts (Specialist Medical Services (Pty) Ltd) that all data required for the order or use of the product is truthful and complete and that he/she will inform Callouts (Specialist Medical Services (Pty) Ltd)  about any changes. Regarding data protection the legal regulations apply, especially the Data Protection Act. The customer explicitly agrees that all data provided by him/her for the fulfilment of the contract may be stored and used in this regard.

Personal data is information that can be used to determine identity. This includes information such as the correct name, address, postal address, telephone number, email etc.

Callouts (Specialist Medical Services (Pty) Ltd) can basically be used without disclosing your identity. Users who use the contact form must enter their personal data. Access to personal data is only possible for a few specially authorized persons who are involved in technical, commercial or editorial support.

Sharing personal information with third parties  

Personal information is only used within Callouts (Specialist Medical Services (Pty) Ltd) and its affiliated companies. Information is shared with the laboratory and statutory bodies as required by South African law. The data will not be passed on to any other third parties without explicit consent.


This website, like most other websites, uses cookies. Cookies are small text files that are permanently or temporarily stored in your computer when you visit this website. The purpose of the cookies is in particular to analyse the use of this website for statistical evaluation, for continuous improvements, advertising measures as well as for recognition when you visit our website again. No conclusions about your person are permitted.

Depending on the settings of your browser, you will be informed directly about cookies or asked to accept them first. Nevertheless, you can also use our website without cookies by making the appropriate browser settings. If cookies are deactivated, you may no longer be able to use all the functions of this website.

Google Analytics 

This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site (see cookies above). The information generated by the cookie about your use of this website (including your IP address) is transferred to a Google server in the USA and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner described above and for the aforementioned purpose. (Google Analytics conditions)

Data security 

Callouts (Specialist Medical Services (Pty) Ltd) uses technical and organizational security measures in order to protect the data provided by customers against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. The security measures are continuously improved according to technological development.


The Company may update this Privacy Policy at any time at its sole discretion. When we do so, we will revise the update date at the bottom of this page. We encourage users to check this page frequently for changes to see how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and to be aware of any changes.


By using this website, you agree to this policy. If you do not agree with this policy, please do not use our website. Your continued use of the Site following the posting of changes to this Policy will be deemed your acceptance of those changes.

12 January 2021